帮助我们改变科技的现状

销售和运营支持是 Amkor Technology Singapore 的工作重心。我们正在寻找充满活力,而且能将愿景、协作、创意与经验结合在一起的专业人士。我们的主要目标是:用我们集体的智慧和能力,与我们的客户、我们的公司和我们的员工共同奉献、成长,并且分享喜悦。Amkor Technology 的使命是通过优异的客户满意度、先进的技术和财务表现,成为世界一流的半导体封装和测试服务公司。

Amkor 提供平等的就业机会

职业机会

业务运营经理

本职位负责支持横跨销售、工厂和业务部门组织的全球业务流程,聚焦定价活动。我们希望寻找一位机智灵活的团队成员,其应善于利用和整合来自多个系统的数据,并据此提出定价建议。应聘者应能高度适应不断变化的业务需求,并具备较强的分析能力。该职位的工作地点位于新加坡大区办事处。

核心职责:

  • 构建成本模型,为业务部门 (BU) 和工厂提供封装成本估算
  • 定期维护和更新定价历史记录数据库
  • 通过市场基准分析和盈利能力分析,及时响应 RFQ 系统中的相关定价请求
  • 支持业务部门制定定价策略,并采取定价行动以提高利润率
  • 为内部跨职能团队就产品/封装成本举行的重要会议提供支持
  • 与业务部门、工厂和销售部门合作,确保采取利润最大化的整合方法
  • 负责生产价格的维护工作,并在 SAP 中对定价问题进行审批
  • 协助全球销售部门安排照付不议合同并对账
  • 临时分析各种收入相关项目

职位要求:

  • 工程学学士学位
  • 拥有至少 6 年从事半导体行业的相关经验
  • 展示对半导体封装工艺和原材料的充分了解
  • 熟悉 SAP 系统
  • 必须精通高级 Excel 技能并具备处理大型数据集的能力
  • 具备战略思维,有能力将技术要求/问题转化为业务背景,反之亦然
  • 优秀的沟通和表达能力,包括口头和书面能力
  • 能够独立完成工作、处理多项任务并与跨职能和文化团体合作

请注意:应聘者必须是新加坡公民或新加坡永久居民。

在提交简历到 SGRecruit@amkor.com 时,请在电子邮件的主题中说明您应聘的职位。

销售技术项目经理

此职位要与客户互动的各个技术领域的销售经理及客服人员合作。TPM 要负责第一线的客户技术支持,协助客户策略的制定,并且针对 Amkor 的能力提供关键反馈,以使其与客户的需求相符。此类活动可以包括技术 Q&A、设计生成、落实变更通知、审计准备与参与、解决技术问题、技术说明,以及与客户一起参观工厂。

职位概述:

  • 推动各个 Amkor 工厂成功部署新的计划以实现量产 (HVM)
  • 推动/领导工厂/客户技术项目进展,并且充当质量和 NPI 管理的联系人
  • 实施变更通知;解决技术问题
  • 传达并管理全部客户流程及封装路线图策略
  • 向适当的业务部门团队传达所有新的客户技术要求
  • 为销售经理和销售团队的其他成员提供技术支持,以提高客户的满意度
  • 准备并参与审计,以及陪同客户参观工厂

职位要求:

  • 持有工程学士或硕士学位
  • 拥有至少 8-10 年和半导体后端组装流程(最好是 IC 先进封装技术)相关的工作经验
  • 熟悉 DOE、可靠性要求、材料选择、FMEA、故障分析和其他质量和数据统计工具
  • 上进,具有出色的问题解决及组织能力,可提供日常客户支持并管理持续及未来的计划
  • 在各种规模的团队中有效沟通和说明情况
  • 独立工作,在组织内与客户及全球各地的跨职能团队开展良好合作
  • 必须精通 MS Office 办公软件(Excel、Word 和 PowerPoint)
  • 愿意在必要时出差
  • 能够在美国、欧洲和亚洲业务所在时区灵活调整工作

请注意:应聘者必须是新加坡公民或新加坡永久居民。

在提交简历到 SGRecruit@amkor.com 时,请在电子邮件的主题中说明您应聘的职位。

高级客服代表

The Senior Customer Service Representative will maintain post-sale contact with existing clients in order to facilitate a positive and productive long-term relationship.  Communicate with customers with regard to any account problems.  Represent the voice of customers to resolve issues.

核心职责:

  • 处理所有客户电话、电子邮件等。充当与客户日常沟通的主要联系人
  • Provide engineering build quotes to customers through the RFQ system and work closely with various functional teams.
    Responsible for all Mass Production Pricing Maintenance duties, including handling pricing issues, new device setup, and updating master quote and customer portal
  • Work with the billing team to identify and resolve pricing mismatches, contacting factories to seek clarification as needed. Work with customers to resolve and revise POs as needed and resolve payment issues
  • 为客户生成材料报告以帮助材料处置。为会议电话做准备以便向客户说明债务情况。在必要时收集额外数据,并与客户合作解决付款问题
  • 审核客户预测与承诺(每周审核并提供月度产能报告),并且推动实现高收入目标
  • Follow through on customer escalation, e.g. loading and shipment

所需资质:

  • 不限专业,最好具有商业/管理背景
  • 5 years & above of relevant working experience in in-house sales and customer service or planning functions
  • 必须有半导体行业的经验
  • 注重细节
  • 较强的分析、解决问题和组织技能
  • 有能力在动态工作环境中合理安排事务轻重缓急以及同时执行多项任务
  • 能够独立工作,在组织内与客户及全球各地的跨职能团队开展良好合作
  • 拥有出色的沟通能力
  • 精通 Microsoft Office,尤其是 Microsoft Excel
  • 能够适应变化,具有很强以客户满意度为导向的思维
  • 性格开朗,富有活力
  • 需要偶尔出差

请注意:应聘者必须是新加坡公民或新加坡永久居民。

在提交简历到 SGRecruit@amkor.com 时,请在电子邮件的主题中说明您应聘的职位。

Senior Director, Enterprise Applications

The Senior Director, Enterprise Applications is responsible for all aspects of IT for the business areas, including strategy, planning, delivery, and the oversight of business services. The Senior Director will introduce highly innovative solutions and be passionate about user experience and delivering business value. This leader will work in a fast-paced, innovative environment with the stability of working for a global, established, and growing technology company. The scope of this role includes IT systems for all business functional areas globally, including finance, sales, supply chain, legal, HR and procurement. As part of the IT leadership team reporting to the chief information officer (CIO), the Senior Director will ensure the effective implementation and operation of IT systems and related change activities through all stages of the systems lifecycle. The IT solutions and services delivered are key enablers to the overall business strategy and objectives.

The Senior Director, Enterprise Applications will be a core leader in driving technology value throughout Amkor, helping to enable technology and business process efficiency throughout the organization. This role will partner closely with various functional leaders, establishing strong partnerships with these individuals. The current technology environment consists of a portfolio of integrated solutions, including SAP, Salesforce, SuccessFactors, and Agile, among others. The Senior Director will manage a team of dedicated specialists and business partners across multiple geographies while utilizing partners and the corporate IT organization for delivery.

主要职责:

  • Working with the CIO, IT leadership team and relevant business function executives, contribute to the global IT strategy and IT roadmap
  • Working with other IT leaders in playing an active part in realizing the overall strategic IT architecture vision and goals
  • Develop, review, and maintain a strategy, future activity roadmap and defined set of IT services provided. Oversee the execution of plans and operations with the respective teams to meet the needs of the business
  • Define and deliver the portfolio of projects and services in conjunction with those key business areas including technologies, people, processes, and communications activities. Ensure compliance, regulatory and information security aspects are provided effectively across these key business systems
  • Build an efficient, effective, and high-performing global organization, which is both integrated into the wider IT organization and highly effective among global business functions and regions. Optimize resource allocation to build effective teams and maximize local opportunities while delivering on the global strategies for each business
  • Deliver on the projected road map and strategy to agreed financial capital and operational budgets and targets
  • Promote and drive the continuous improvement of IT processes, policies, and procedures, being sure to drive for improved outcomes and value realization
  • Provide inspiring leadership and management for the teams and be a role model for leadership across the wider IT organization. Develop leadership capabilities and career pathways that build and retain talent in the business
  • Perform all activities in compliance with internal and external requirements and standards
  • Attract, hire, and retain top talent while continuing to develop a deep technical understanding of all SG&A areas

Collaborating and Influencing:

  • Identifies all necessary stakeholders and connects with them to gain support or agreement
  • Negotiates with a genuine give-and-take approach that takes all parties’ perspectives into account
  • Takes advantage of opportunities to build strategic relationships to achieve a specific outcome
  • Engages others in open dialogue and adapts own influence approach to different stakeholders in ways that address their interests or concerns
  • Anticipates emerging or potential conflicts among all stakeholders and takes steps to pre-empt them

Leading People:

  • Identifies and leverages individual strengths and potential within the team
  • Engages the team in discussions about the longer-term strategy and how they can contribute
  • Delegates significant responsibilities to team members to free themselves to work on other priorities
  • Gives team members decision-making authority and accountability within their areas of responsibility
  • Invites the team to recommend ways to solve problems, discuss challenging issues, or generate new ideas

所需资质:

The Sr. Director must be a pragmatic, collaborative leader who can define a clear vision and strategy and mobilize the organization and other resources to deliver. The leader will be delivery-focused and have a track record of helping complex organizations through times of change and transformation, with a balanced approach to risk mitigation and delivery of business outcomes. The Senior Director should be familiar with modern software development methodologies, be able to dive deep and rapidly iterate on new ideas, and partner with business leaders at a global and diverse multinational corporation. The Senior Director will have experience leading teams and building followership in the organization while driving prioritization and focus in a diverse, complex, and highly collaborative work environment that is increasingly global in its scale of integration. The ideal candidate will bring a strong blend of technology and business process acumen, as well as a customer orientation.

  • Ten or more years of experience as a senior IT leader in a global business with scale
  • Bachelor’s degree in IT, engineering, science, and/or business management disciplines. An advanced degree would enhance the candidate’s qualifications
  • Experience in a highly complex environment is required; those who have worked in the semi-conductor, technology, or manufacturing industries will be given additional consideration
  • Large-scale strategy, project, and service delivery
  • Driving the implementation of both package solutions and custom development in a complex environment of continual change and transformation
  • Built and managed globally dispersed teams at scale, inclusive of both internal and external resources
  • Having managed teams of at least 100 resources

PLEASE NOTE: Candidates must reside in Singapore.

When submitting CV to SGRecruit@amkor.com, please indicate in the subject header of the email, the position you are applying for.

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